Your Back Office is the core of your company. If your workflows have a lot of inefficiencies, the resulting loss of productivity will multiply throughout your entire organization. For example, let’s say a company acquires a new client in minutes but requires a month to train a new employee or supplier. That’s an issue because both your employees' abilities and your supplier’s products play a critical role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately who suffers. Your Front Office can only be as efficient as your Back Office, and both must be considered during a strategic digital transformation.

Planning is the most important element of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include folder structure, metadata mapping, security, search capabilities, and many other components that will enable users to find relevant data. It is imperative that you take the time to learn about the problems you have and what is required to move ahead.